User manual and frequently asked questions EXPERT BURR GRINDER

User manual and frequently asked questions EXPERT BURR GRINDER - GVX231

Professional-quality burr grinder with 17 settings for customised grinding and maximum flavour

Ref : GVX231

Documentation

Download manual

guarantee information

FAQ

Maintenance and cleaning

Why should I clean my coffee grinder?

Keeping your grinder clean is essential to achieve the best results in terms of taste. Most coffee beans contain oils that may, over time, increase their flavour and therefore alter the taste of your coffee. Empty the ground coffee container after each use.

How do I clean my coffee grinder?

Always unplug the coffee grinder before cleaning it. Make sure the coffee grinder, the power cord and the plug stay dry. Do not use harsh detergents or abrasive scouring pads to clean the appliance.

Technical support

Why won't my coffee grinder start?

Check that your appliance is plugged in and that the lid is correctly in place.
If it still won't start, contact your approved repair centre.

What should I do if my appliance is not working?

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

What should I do if the power cord of my appliance is damaged?

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Various topics

Where is the best place to keep my coffee beans?

We recommend keeping the coffee beans in a cool, dry place. They should be stored in a non-transparent airtight container. Oxygen and damp are the main enemies of coffee, which quickly loses its qualities once it has been ground: damp alters its taste and flavour and the coffee becomes stale and tasteless. Oxygen oxidises ground coffee and enhances the bitter taste of the drink; beans should therefore be ground just before making the coffee.

What type of ground coffee is most appropriate?

This depends on the type of coffee maker that you are using. This is why the ground coffee for an espresso is much finer than it is for a filter coffee maker.

What are the advantages of grinding coffee?

Grinding coffee just before using it preserves its flavour and taste.

How long can I keep my ground coffee obtained with the coffee grinder?

Whole coffee beans can be kept for several months. Once it has been ground, the coffee quickly loses its flavour. At room temperature, ground coffee can be kept for 7 to 10 days. We recommend taking the following precautions to preserve the flavour of your ground coffee: store the ground coffee in a non-transparent airtight container and keep it in the refrigerator, where it can be kept for one month.

Can I grind anything else other than coffee with a coffee grinder?

If your coffee grinder has a factory mounted blade, you can grind spices, nuts and whole grains. If your grinder is equipped with a millstone, you can grind only coffee beans.

Where can I dispose of my appliance at the end of its life span?

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

I've just opened my new appliance and I think there is a part missing. What should I do?

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Where can I buy accessories, consumables or spare parts for my appliance?

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

What are the guarantee conditions of my appliance?

Find more detailed information in the Guarantee section of this website.

Maintenance and cleaningWhy should I clean my coffee grinder?Keeping your grinder clean is essential to achieve the best results in terms of taste. Most coffee beans contain oils that may, over time, increase their flavour and therefore alter the taste of your coffee. Empty the ground coffee container after each use.How do I clean my coffee grinder?Always unplug the coffee grinder before cleaning it. Make sure the coffee grinder, the power cord and the plug stay dry. Do not use harsh detergents or abrasive scouring pads to clean the appliance.Technical supportWhy won't my coffee grinder start?Check that your appliance is plugged in and that the lid is correctly in place.
If it still won't start, contact your approved repair centre.What should I do if my appliance is not working?After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centreWhat should I do if the power cord of my appliance is damaged?Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.Various topicsWhere is the best place to keep my coffee beans?We recommend keeping the coffee beans in a cool, dry place. They should be stored in a non-transparent airtight container. Oxygen and damp are the main enemies of coffee, which quickly loses its qualities once it has been ground: damp alters its taste and flavour and the coffee becomes stale and tasteless. Oxygen oxidises ground coffee and enhances the bitter taste of the drink; beans should therefore be ground just before making the coffee.What type of ground coffee is most appropriate?This depends on the type of coffee maker that you are using. This is why the ground coffee for an espresso is much finer than it is for a filter coffee maker.What are the advantages of grinding coffee?Grinding coffee just before using it preserves its flavour and taste.How long can I keep my ground coffee obtained with the coffee grinder?Whole coffee beans can be kept for several months. Once it has been ground, the coffee quickly loses its flavour. At room temperature, ground coffee can be kept for 7 to 10 days. We recommend taking the following precautions to preserve the flavour of your ground coffee: store the ground coffee in a non-transparent airtight container and keep it in the refrigerator, where it can be kept for one month.Can I grind anything else other than coffee with a coffee grinder?If your coffee grinder has a factory mounted blade, you can grind spices, nuts and whole grains. If your grinder is equipped with a millstone, you can grind only coffee beans.Where can I dispose of my appliance at the end of its life span?Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.I've just opened my new appliance and I think there is a part missing. What should I do?If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.Where can I buy accessories, consumables or spare parts for my appliance?Please go to the “Accessories” section of the website to easily find whatever you need for your product.What are the guarantee conditions of my appliance?Find more detailed information in the Guarantee section of this website.