User manual and frequently asked questions NESPRESSO Atelier - XN890840

NESPRESSO Atelier - XN890840 Make it your own
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Ref : XN890840

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guarantee information

guarantee information

FAQ

Tap water (normal household potable water) is perfectly OK as long as it is free of odors that might alter the taste of the beverage. Bottled water is also OK.
Do not use refrigerated or warm water as this might impact the temperature of the beverage.
Use always fresh water and replace the water if system has not been used for more than 2 days.
For cold beverages, use water at ambient temperature, never refrigerated water, and place two or more ice cubes (20g per ice cube) in the cup.
To be noticed that water hardness is the first reason of machine calcification and so it is recommended to descale the machine frequently (every 3months or less according to water hardness).
Yes. Atelier is equipped with 3 levels of drip tray (2 levels + without drip tray) in order to fit to your cups / mugs. To facilitate your milk recipes preparation, we recommend using the View Mug, coming with Atelier machine. In the User Manual, there is a guidance on how to choose your own cup, quantity of milk to pour, etc. when preparing milk recipes.
Yes
Continue pressing selected coffee key (button) during coffee preparation, once you get desired quantity you release the key. New coffee quantity is programmed.
For milk recipes, you can't reprogram the quantity of coffee. But after preparation you can press 'Espresso' key for 'top-up'.

NB: we recommend you to keep factory settings for Espresso and Lungo to ensure the best in cup results for each of our coffee varieties.

You may also watch the following tutorial:
Use refrigerated UHT or pasteurized milk skimmed or semi-skimmed.
Use the View Mug coming with the machine and respect well the milk quantity advised on the recipe leaflet.

You may also watch the following tutorial:
Use refrigerated UHT or pasteurized milk skimmed or semi-skimmed.
You can use soy, almond or oat drink for your milk preparation.

No, the Steam&Froth technology only allows to heat and texture the milk at the same time. It can therefore either make Hot foam or Cold foam.
Yes, thanks to its innovative in-cup frothing technology, you can use Soy, Oat or Almond drinks instead of milk for your Milk based beverages. The in-cup result will depend on the composition of the chosen alternative drink.

We recommend the following composition in order to get a nice froth:
• Protein: > 0.5 g / 100 ml
• Carbohydrate: < 5.5 g / 100 ml

1) Turn on the machine by pressing one of the coffee keys (Ristretto, Espresso, Lungo).

2) Simultaneously press the Hot Foam + Cappuccino keys for 3 seconds to go to the Automatic Power Saving Setting menu: the "Descaling" and "Clean" alert indicator lights are lit, and the Hot Foam, Latte Macchiato and Cappuccino keys blink.

3) Press one of the Hot Foam, Latte Macchiato and Cappuccino keys to select the desired automatic power off time. You have 15 seconds to program the desired value by pressing the corresponding key.
• Hot Foam: 3 min
• Latte macchiato: 9 min. Factory setting
• Cappuccino: 3 hours

4) The programmed key blinks 3 times to confirm the new selected value.

5) The machine automatically exits from the Automatic Power Saving Setting Menu mode.
NOTE: the Automatic Power Saving Setting Menu mode deactivates after 15 seconds of inactivity.
1) Turn on the machine by pressing one of the coffee keys (Ristretto, Espresso, Lungo).
2) Simultaneously press the Lungo and Mocha keys for 3 seconds to activate the Factory Settings Menu. The Lungo and Mocha keys blink 3 times.
3) The factory settings are restored. The machine automatically exits from the Factory Settings Menu mode.

You may also watch the following tutorial:
Use water hardness checker that you can find in the user Manual. Refer to User Manual for the procedure.

You may also watch the following tutorial:
Emptying the system before a period of non-use, for frost protection or before a repair:

1) Insert the milk frother. Turn on the machine by pressing one of the 9 keys for 1 second.
⚠ The milk frother must be inserted before starting the procedure.

2) Remove the water tank. Lift the lever to eject the capsule. Leave the lever open. Place a container (600 ml) under the head.

3) Simultaneously press the Cold Foam + Ristretto keys for 3 seconds: both keys blink.

4) Simultaneously press the Cold Foam + Ristretto keys again.
⚠ Some steam may come out of the coffee outlet and milk frother during emptying.

5) The keys blink softly and emptying is underway.

6) Once emptying is done, both keys blink 3 times and the machine turns off automatically.

7) Close the lever. Remove the container, milk frother, drip tray, capsule container and drip base. Clean them.
The machine cannot be switched off manually. You may however change the default auto off setting.
Possible to reprogram for 3 min, 9 min (factory setting) and 3 hours.
Scale deposits naturally form in your coffee maker. Regular descaling helps protect your coffee maker and ensures it a longer life. It will also help maintain a quality of coffee that remains constant over time.
Follow the instructions in your personal instruction manual for descaling your machine as techniques vary according to the model you own.
We recommend using the descaling product provided by the manufacturer.
For a daily average usage of 4 cups and if the water is hard, we recommend descaling your machine at least every 3 months.
If you live in an area where the water is very hard, you may wish to descale more often.
Yes, if it is coated with scale.
Clean it with water and/or cleaning products recommended by the device manufacturer.
This can prevent clogging in the water outlet and hygiene issues.
If the membrane is torn or detached, we recommend placing a container under the coffee outlet and press the Lungo button (no capsule) to rinse the coffee grounds from the inside the brewing unit.
We recommend regular cleaning and descaling of your machine regardless of which capsules you use.
Milk frother and Capsule container can be washed in the dishwasher.

According to your consumption profile as well as the water hardness you have set in the machine (please refer to "Water hardness setting" section in the user manual), the machine will trigger a descaling alert visible on the top of the machine. To optimize descaling intervals and keep a machine well serviced for optimal in cup quality, we highly recommend setting the machine with the water hardness you have at your place.
If your consumption profile is made mostly of milk-based beverages, then descaling alert will come earlier than if you do only coffee.
Do not use any strong cleaning agent or solvent cleaner.
Use a damp cloth and mild cleaning agent to clean the surface of the machine.

You may also watch the following tutorial:
Note that the descaling process take approximately 20 minutes. Refer to User Manual for the procedure.

You may also watch the following tutorial:
Once the descaling alert turns on, you can use the machine for another 30 beverage before it locks itself.
The descaling process cannot be paused. If it is stopped at any moment, it will go back to the beginning of the procedure.
Make sure that the drip-tray has not overflowed and empty if necessary.
Verify that the drip-tray is correctly positioned.
If your appliance has not been used for several months, the pump may have difficulty restarting the water flow.
When you select a small or large cup, the pump makes a lot of noise but no drops come out.
- Remove the capsule if there is one.
- Fill the tank to the maximum with hot water (60°C).
- Turn on the machine and select the large cup.
- Take out and reposition the tank every 3 seconds. There should be air bubbles escaping from the tank valve.
- The priming is done and the water flows through the coffee outlet.

If priming is not possible after these manipulations, take the appliance to an authorized service center.
With paper-based capsules, sometimes a few drops of water leak into the cup at the beginning of brewing.
Paper capsules do not interact with the machine in the same way as aluminum capsules. It takes slightly longer for the machine to pierce the paper capsule, and sometimes a very small amount of water may flow around the capsule and into the cup. A few water drops should not affect the taste or aroma of your coffee.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
• Insert the milk frother.
• Place a container (600ml) under the head of the machine.
• Lift the lever and leave it in an open position.
• Fill the water tank and put it back in place.
• Press one of the 9 keys. The 9 keys blink quickly.
• Some water may flow from the milk frother for a few seconds.
• Once priming is completed, the machine returns to "Ready for use" mode.
An expresso has a stronger aroma than a "normal" coffee.
In fact, an expresso can be distinguished by its rich aroma and the creamy foam on the surface of the cup.
This requires a pressure of 15 bar (achieved only by espresso machines), water heated to 90-92°C and finely ground and measured coffee (7 g per cup).
After preparing your coffee, wait a few moments to allow the capsule to cool and eject it (gently lift the lever) into the capsule bin.
It is recommended to empty the bin when it's full or at least once a day, and to clean it regularly.
We advise you to enjoy your paper-based capsules within four weeks of opening the pouch for the best coffee experience. The shelf-life of an unopened sachet is six months.
On rare occasions, the paper capsule may tear or the membrane detach while brewing coffee, which may cause coffee grounds to leak into your cup.
Although coffee grounds in your cup are harmless, this does not give the best coffee experience and we do not recommend drinking the cup of coffee. We recommend placing a container under the coffee outlet and press the Lungo button (no capsule) to rinse any coffee grounds from the inside of the brewing unit, then brew a new cup of coffee with a new capsule.
We recommend using the paper capsules within 4 weeks after opening the sachet, keeping them in their sachet by closing it with a clip and storing the sachet in a dry, cool place, sheltered from light.
As with any organic food matter, there is a risk of mould developing. How long this may take depends on the temperature and humidity levels of the environment in which the capsules are stored. Therefore, we cannot guarantee that the capsules are safe to use beyond four weeks after opening the sachet.
We advise you to leave the paper capsules in their satchet, closing it with a clip after each use.
If you put the capsules in a jar or a closed box, we cannot guarantee the shelf-life of your capsules within 4 weeks of opening the sachet.
Both paper and coffee grounds are organic materials and when left wet, mould may form.
We advise you to empty the capsule bin at least once a day. If there is mold inside the bin, wash it with warm water and soap.
The presence of mould in the capsule bin does not affect the preparation of cups of coffee.
Gluten is a protein generally found in cereals and sometimes in certain additives. We do not use gluten-containing ingredients in our paper capsules. They contain only freshly roast and ground coffee, without any additives.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Water tank: 1L
Milk container: no milk container (Atelier comes with Milk frother)
Capsules container: more than 18 capsules
Lever: Chrome plated ZAMAC
Capsule container: PP +30% GF
Waste water: ABS
Cup support: ABS
Drip grid: ABS
Outlet Cover: Chrome plated ABS
Outlet Ring: ABS
Chassis: Recycled ABS
Base: ABS
Side panels: ABS
Water Tank: Smoked SAN
Water Lid: Smoked SAN
Ristretto, Espresso, Lungo, Cappuccino, Latte macchiato, Mocha (with real pieces of chocolate), Iced frappé, Hot foam, Cold foam, as direct access recipes.

Its milk frother & In-cup frothing enable to create other recipes such as: Hot chocolate (without coffee for children), Flat white, Caffè latte, café viennois (with cream), Iced cream Frappé, Espresso Freddo, etc.

Dimensions are 43.4 cm (L) x 27.9 cm (H) x 11.9 cm (W)
Weight: 4.5 kg (without packaging)
30 second
0,8m
Yes. After 9 minutes, machine will shut off automatically. Possible to reprogram for 3 min, 9 min (factory setting) and 3 hours.
Only one model (black color).
Ristretto: 25ml
Espresso: 40ml
Lungo: 110ml
Cappuccino: milk 80ml + coffee 25ml
Latte macchiato: milk 100ml + coffee 40ml
Mocha: milk 100ml + chocolate pieces 20g + coffee 25ml
Iced frappé: milk 80ml + ice cubes 30g + coffee 25ml
Hot foam, Cold foam: milk 100ml

NB: we recommend you to keep factory settings for Espresso and Lungo to ensure the best in cup results for each of our coffee varieties.
A+
France (Groupe SEB factory in Mayenne - FRANCE)
Milk froth temperature depends on the quantity and temperature of the milk used. As there is no temperature sensor we recommend to use a minimum of 80ml of milk. The more milk you use, the colder the in cup result will be.
Atelier means workshop / studio in French. We believe this name suits it well as it is a hands on machine that allows you to craft an infinite array of recipes whether hot or cold.
Yes but you need to follow these 4 rules in order to ensure the recipe quality and prevent overflow during the preparation:
1. Your cup must not be flared out.
2. Your cup must be at least 7cm in diameter.
3. Always use a minimum of 80ml of milk.
4. The quantity of milk must never fill more than half of your cup.

You may also watch the following tutorial:
No
No

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